Returns & Exchanges
At Anycubic Store, we stand behind the quality of our 3D printers and accessories with a 30-day return policy for unused items. If you are not completely satisfied with your purchase, we are here to help you with a seamless exchange or refund process.
Initiate a Request
Contact our customer support team within 30 days of delivery with your order number and the reason for the return to receive an RMA authorization.
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all tools, cables, and resin vats are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping your tracking receipt for verification.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing